Real Business Solutions Knowledge Base

General Category => W2 1099 Software FAQ => Topic started by: Real Business Solutions on April 18, 2007, 04:11:03 PM



Title: When I try to go into my software it flashes and won’t let me open it.
Post by: Real Business Solutions on April 18, 2007, 04:11:03 PM
the screen, this can mean two things. The first is if you are in a network environment and you did not have permission to install new software.  The second is when you installed  the program, you pointed the files to another folder then what the installation wizard had set, which is C>Program   Files>Real Business>  Solution. If you are not in a network environment then you will need to request a restart database email. Once you reset your database folder, you will be able to open the program on your hard drive.

Remember if you didn't buy the network option and try to install the software on a network it will not work.