Real Business Solutions Knowledge Base

General Category => Payroll Software FAQ => Topic started by: Real Business Solutions on May 21, 2007, 05:15:00 PM



Title: My user name and password are not working?
Post by: Real Business Solutions on May 21, 2007, 05:15:00 PM
Your user name and password are tested.  Please make sure you close you browser then copy and paste the user name and password rather than typing them.

Another reason the user name and password may not be working for you is due to your cookies on your computer.  Please delete your cookies and try again.  To delete your cookies, if you are using internet explorer, go to Tools, Internet Options and select delete under browsing history.  One you have deleted your cookies, you will be able to copy and paste the user name and password and download the full version.