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March 25, 2019, 12:18:14 AM
216 Posts in 214 Topics by 3 Members
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121  General Category / Payroll Software FAQ / How can I get technical support for your business payroll software? on: May 23, 2007, 12:32:48 PM
This payroll software is backed with free unlimited technical support, you can call our technical support or send an email and any of our technical support specialists will be happy to help you.

E-mail: support@realtaxtools.com

Please try to include the information below in your e-mail, this will help us better assist you:

Version of the OS (operating system) you are using, for example Windows XP.

Version # of Payroll Mate (for example 2.0.11). You can find out the version number of the software in the "About Payroll Mate" dialog (from the menu click Help -> "About Payroll Mate").

Detailed description of how to reproduce the error or the problem you are facing.

In certain cases you might need to send us a copy of your data (company database) in order for our team to be able to resolve the problem. 

You can also contact our support team during normal business hours at 1-708-590-6376.
122  General Category / Payroll Software FAQ / Will this payroll software calculate Minnesota's state income tax withholding? on: May 23, 2007, 12:29:12 PM
Payroll Mate automatically calculates the Minnesota state income tax. For more information please visit http://www.realtaxtools.com/payrollsoftware/Minnesota-Payroll-Software.html
Also, we recommend you contact the Minnesota Department of Revenue to check to see if any other taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a new tax type for an employee:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
123  General Category / Payroll Software FAQ / Is there a limit of how many deductions I can create with your payroll program? on: May 23, 2007, 12:25:09 PM
We support unlimited number of user-defined income, tax and deduction categories.
 
To create a deduction category:

Select "Company" located on the navigation pane.

Select "Deduction Categories".

Select "Add" from the menu to create a new Deduction Category.

Enter the "Deduction Details".

If this Deduction Category is exempt from any taxes check the tax box under “Exemptions”.

Once you are finished entering all the necessary information select "OK".

After creating the Deduction Category go back to your employee to apply the deduction.

Select the employee to whom the tax is applicable and select "Edit" from the menu.

Once entering the wizard select “Next” five times until you reach the "Deductions" category.

Listed on the screen are possible deductions.

Select the deduction that has been newly created. This will make the deduction applicable.

After selecting the proper box select "Next" until you reach "Finish".

Congratulations you have successfully created a new Deduction Category!
124  General Category / Payroll Software FAQ / Can I password protect this payroll software for security purposes? on: May 23, 2007, 12:23:42 PM
Payroll Mate allows you to set a password to prevent unauthorized access to your sensitive information.

You can set a password using the "Change Password" dialog. If you wish to remove or clear the password, just keep the boxes "New Password" and "Confirm New Password" blank.

Once you set a password, you will be prompted with the "Password Required" dialog each time you run Payroll Mate, and you won't be able access any of the companies or do anything unless you enter the correct password.

Please make sure to keep your password in a safe place and try not to lose it.
125  General Category / Payroll Software FAQ / Why is this full payroll software not calculating state withholding for Kansas? on: May 23, 2007, 12:21:46 PM
Payroll Mate, payroll software for small businesses, automatically calculates Kansas income tax withholding .Software.html

Also, we recommend you contact the Kansas Department of Revenue to check to see if any other taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a custom defined tax:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
126  General Category / Payroll Software FAQ / Is Delaware state income tax withholding built-in in your payroll software? on: May 23, 2007, 12:17:06 PM
Payroll Mate automatically calculates the Delaware state income tax. For more information please visit http://www.realtaxtools.com/payrollsoftware/Delaware-Payroll-Software.html

Also, we recommend you contact Delaware Department of Revenue to check to see if any other taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a new tax type for an employee:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
127  General Category / Payroll Software FAQ / Error message the connection was closed: The remote name could not be resolved on: May 23, 2007, 12:12:00 PM
This message occurs during an update, please make sure you are connected to the internet before you update your software.  It could also be that you have a firewall blocking the software from updating.
128  General Category / Payroll Software FAQ / Does your payroll program withhold income tax for employees in Mississippi? on: May 21, 2007, 05:38:44 PM
Payroll Mate automatically calculates the Mississippi state income tax. For more information please visit http://www.realtaxtools.com/payrollsoftware/Mississippi-Payroll-Software.html

Also, we recommend you contact Mississippi Department of Revenue to check to see if any other taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a new tax type for an employee:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
129  General Category / Payroll Software FAQ / How do I add a new tax category to my business payroll software? on: May 21, 2007, 05:35:46 PM

This Payroll Software gives the user the ability to add virtually unlimited number of customized tax and deduction categories to do so please follow those steps.

1.  Start by going to the Company Setup.  You can do that by clicking on the “Company” icon on the left side of the application.
2.  Now Click on the “Tax Categories” Button.
3.  Click on Add to create a new Tax Category.
4.  Fill in the different fields. Below are suggested values:
a. Title: School Tax.
b. Abbreviation: School Tax.
c. Calculation: Fill in the way you will calculate this deduction.
e. Select OK to finish.
5.  Go to the employees list by clicking the “Employees” button on the left side of the application.
6.  Select the employees to whom this tax applies and click edit.
7.  Continue clicking next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes.  Make sure you check the box next to it. Click next and then Finish to finalize your changes
130  General Category / Payroll Software FAQ / Is Alaska income state withholding built-in your payroll software? on: May 21, 2007, 05:31:05 PM
The state of Alaska does not collect any state income tax. For more information please visit http://www.realtaxtools.com/payrollsoftware/Alaska-Payroll-Software.html

Also, we recommend you contact the Alaska Department of Revenue to check to see if any local taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a new local tax type for an employee:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
131  General Category / Payroll Software FAQ / Does this Small Business Payroll software provide weekly tax deposit amounts? on: May 21, 2007, 05:29:27 PM
This payroll software provides the user with 9 different comprehensive reports to make meet and deposit requirement.
Creating a report:
 
Select “Reports” from the navigation pane.

Select the report that best fits your needs.

From report options Select the appropriate beginning and end date.

When you are finished select “OK”.

Now you can preview, export or print the report.

Congratulations you have successfully created a Report.
132  General Category / Payroll Software FAQ / Does your payroll software calculate state tax withholding for North Dakota? on: May 21, 2007, 05:28:41 PM
Payroll Mate, payroll software for small businesses, automatically calculates North Dakota income tax withholding .Software.html

Also, we recommend you contact the North Dakota Department of Revenue to check to see if any other taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a custom defined tax:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
133  General Category / Payroll Software FAQ / If an employee received a monetary raise, how do I reflect that in your software on: May 21, 2007, 05:27:39 PM
Choose Employees from the Navigation Pane and select the employee that the raise applies to.  You can either double-click next to their name or select Edit from the toolbar.  Once you are in the modify employee wizard, select next until you reach the Income Tab.  The employee's current income will have a check mark applied and dollar amount to the right, you can modify and select next until you reached finished.
134  General Category / Payroll Software FAQ / Does Payroll Mate calculate state income tax withholding for Rhode Island? on: May 21, 2007, 05:16:01 PM
Payroll Mate, payroll software for small businesses, automatically calculates Rhode Island income tax withholding .Software.html

Also, we recommend you contact the Rhode Island Department of Revenue to check to see if any other taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a custom defined tax:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.

135  General Category / Payroll Software FAQ / How do you create a new income category using this payroll solution software? on: May 21, 2007, 05:15:30 PM
This Small Business Payroll Software allows you to create an unlimited number of fully customizable Income, Tax, and Deduction categories making this payroll software extremely flexible to fit exactly your payroll needs.  Let me walk you through the process of creating a new income type for an employee:

1.  Start by going to the Company Setup.  You can do that by clicking on the “Company” button on the left side of the     application.

2.  Now Click on the “Income Categories” Button.

3.  Click on Add to create a new Income Category.

4.  Fill in the different fields. Below are suggested values:

   a.  Title: Commission.

   b.  Abbreviation: Commission.

   c.  Type: Select from the drop down menu the way you will calculate this Income.

   d.  The taxes and deductions have already been selected for this type of income category,
         however, you may remove any deduction or tax from an income category that you create.

   e.  Press OK to finish.

5.  Go to the employees list by clicking the “Employees” button on the left side of the application.

6.  Select the employees who has this income type and click Edit.

7.  Click Next until you reach the “Income” Page, you should see the income you added as one of the listed incomes.  Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
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