Real Business Solutions Knowledge Base
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April 25, 2024, 03:25:52 AM
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196  General Category / W2 Forms FAQ / I just purchased your W2 Mate . What else do I need to buy in order to print on: April 18, 2007, 04:12:58 PM
This W2 form 1099 form printing software allows users to print out on plain white paper W2 copies B,C,D, 1, and 2, and for 1099s copies B,C,1,and 2. In order to print out W2 copy A and the W3 summary form you will need to have preprinted forms.

We also have an option that will allow you to print out W2 copy A and the W3 summary form using a laser jet printer. This is Option #1 and it is an additional cost. It is important to note that this option is not available for 1099s. In order to print out 1099 copy A and the 1096 summary form you will need preprinted forms.
197  General Category / W2 1099 Software FAQ / Authorization Required on: April 18, 2007, 04:12:02 PM
When I try to download W2 Mate an error message comes up reading, “Authorization Required   This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required”. What should I do?

Please clean your browsing history, delete your cookies, restart your machine then copy and paste the user name and password and you should be fine.
198  General Category / W2 1099 Software FAQ / How do I enable an optional feature that I have purchased? on: April 18, 2007, 04:11:24 PM
The optional feature code would have been sent to your email address that you provided at purchase.  You can enter the code by selecting from your toolbar>Tools>Enable Optional Feature code.  You will receive a message that states:

"CONGRATULATIONS, The following options are now enabled inside W2 Mate: "
199  General Category / W2 1099 Software FAQ / When I try to go into my software it flashes and won’t let me open it. on: April 18, 2007, 04:11:03 PM
This can mean two things. The first is if you are in a network environment and you did not have permission to install new software.  The second is when you installed  the program, you pointed the files to another folder then what the installation wizard had set, which is C>Program   Files>Real Business>  Solution. If you are not in a network environment then you will need to request a restart database email. Once you reset your database folder, you will be able to open the program on your hard drive.

Remember if you didn't buy the network option and try to install the software on a network it will not work.
200  General Category / W2 1099 Software FAQ / Is this W2 forms 1099 forms printings software Vista compatible? on: April 18, 2007, 04:10:43 PM
This W2 forms 1099 forms printing and e-filing software is compatible with Windows 8 or higher.

We offer option #4 (Electronic Filing): This option allows you to create SSA and IRS approved Electronic Filing (E-File) submissions for W-2 forms and 1099-Misc forms.
201  General Category / W2 1099 Software FAQ / I completed the E-Filing 1099 Miscellaneous but I do not see any way to transmit on: April 18, 2007, 04:10:21 PM
W2 Mate will create a file for you to submit to the IRS.  For more information on how to submit your e-file transmission click the Help button on the electronic filing transmitter setup screen inside W2 Mate under electronic filing.

For more information on how to submit your e-file transmission of W2 forms, please contact for SSA at 800-772-6270 and for 1099-Misc transmissions please contact the IRS at 866-455-7438.
202  General Category / W2 1099 Software FAQ / How do I transfer information saved in W2 Mate from one computer to another? on: April 18, 2007, 04:09:54 PM
You will need to create a backup file and then restore the backup file. Create a backup file under Tools from inside W2 Mate.
203  General Category / W2 1099 Software FAQ / Can you email a sample of your W2 form for an employee? on: April 18, 2007, 04:08:41 PM
Yes you can email W2 Forms to employees, but you need to meet a number of conditions:

1. The employee must consent (agree) to receive the W2 as an email.
2. You need to send the W2 Form in a secure format.
3. The electronic W2 Form must meet government regulations for substitute W2 statements to employees.

We have many customers who use our W2 Mate software to generate password-protected and secure PDF files to email to their employees instead of mailing paper copies. The PDF version of the Form W-2 generated by W2 Mate (requires additional purchase) contains all required information and complies with applicable IRS procedures relating to substitute statements to employees.

Please visit this page:

http://www.realtaxtools.com/W2-Mate.html

to learn more about this powerful feature.
204  General Category / W2 1099 Software FAQ / Is it possible to import data into this W2 forms 1099 forms printing software? on: April 18, 2007, 04:08:14 PM
This W2 forms 1099 forms printing and e-filing software comes with an optional feature (importing of data).

If you purchase option 3 (importing of data) you will be able to import data from any program that can export a report to a CSV file.
205  General Category / W2 1099 Software FAQ / Does this W2 forms 1099 forms printing software offer electronic filling? on: April 18, 2007, 04:07:57 PM
W2 Mate is $39.00 for each tax year.  With W2 Mate you are able to print your W2s/1099s on blank paper.

In order to E-File your 1099 forms or W2 forms you would need to purchase W2 Mate Option #4 for an additional $90. 
206  General Category / W2 1099 Software FAQ / I purchased W2 Mate; however, when I try to print DEMO is printing on the forms? on: April 18, 2007, 04:07:36 PM
When your software prints demo this means you have not yet successfully downloaded the full version of W2 Mate. Please download the software again to insure success. 

207  General Category / W2 1099 Software FAQ / Where can I find my transmitter code number and/or pin number for E-filing? on: April 18, 2007, 04:07:17 PM
This W2 forms 1099 forms printing and e-filing software allows you to create SSA and IRS approved Electronic Filing (E-File) submissions for W-2 and 1099-Misc forms.

To be authorized to e-file W2 Forms you will need to contact SSA at 800-772-6270.

And

To be authorized to e-file 1099 Forms you will need to contact IRS at 866-455-7438.
208  General Category / W2 1099 Software FAQ / What are the system requirements for W2 Mate? on: April 18, 2007, 04:06:37 PM
System requirements for this W2 forms 1099 forms printing and e-filing software are:
Windows 8 or higher
8 GB RAM
50 MB minimum disk space for installation

209  General Category / W2 1099 Software FAQ / What tax years is W2 Mate available for? on: April 18, 2007, 04:06:10 PM
W2 Mate is sold per tax year. To see what versions we currently offer please go to our buy page.

Each program is sold separately and you can purchase this program by visiting www.realtaxtools.com/buy-credit
210  General Category / Payroll Software FAQ / Is Louisiana state income tax withholding included in Payroll Mate? on: April 18, 2007, 03:35:02 PM
Payroll Mate, payroll software for small businesses, automatically calculates Louisiana income tax withholding .Software.html

Also, we recommend you contact the Louisiana Department of Revenue to check to see if any other taxes pertain to your employee. If there is you can create new tax, income and deduction categories under the Company tab.

Let me walk you through the process of creating a custom defined tax:

1. Start by going to the Company Setup. You can do that by clicking on the “Company” button on the left side of the application.

2. Now Click on the “Tax Categories” Button.

3. Click on Add to create a new Tax Category.

4. Fill in the different fields. Below are suggested values:

a. Title: School Tax.

b. Abbreviation: School Tax.

c. Calculation: Fill in the way you will calculate this deduction..

e. Press OK to finish.

5. Go to the employees list by clicking the “Employees” button on the left side of the application.

6. Select the employees who have to pay this tax and click Edit.

7. Click Next until you reach the “Taxes” Page, you should see the tax you added as one of the listed taxes. Make sure you check the box next to it. Click Next and then Finish to finalize your changes.
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